Last updated: January 2026

09dat Privacy Policy – How Your Data Is Collected and Protected

09dat takes your privacy seriously. On this page, you'll find everything you need to know — what data we collect, why we collect it, how we protect it, and what rights you have.

SSL Encryption
No Data Sales
Your Controls
Written in English
In brief: 09dat never sells your data to third parties. Your information is used solely to operate the service and maintain security.

Introduction

Welcome to 09dat. This Privacy Policy explains how we collect, use, and protect your personal data. It applies to all services on the 09dat platform, including the website, mobile app, and customer support.

09dat believes your data belongs to you. We only collect what's necessary to provide you with a quality experience — nothing more.

By using this platform, you are considered to have read and accepted this Privacy Policy. Please read it in full before you get started.

What data is collected

09dat collects two types of data — information you provide directly, and information collected automatically as you use the platform:

Information you provide directly:

  • Name, Date of Birth & Gender
  • Phone Number & Email Address
  • ID Document Details (collected during KYC verification)
  • Mobile Banking or Other Payment Account Details
  • Records of conversations with our support team

What is collected automatically:

  • Device type, operating system, and browser information
  • IP address and approximate location
  • Login timestamps, game history & betting records
  • Which pages you visited and how long you spent on each
  • Cookies & Session Data
We Only What's Necessary we collect. We do not collect irrelevant or excessive information.
Type of Data Purpose of Collection Required?
Name & Date of Birth Identity Verification & Age Confirmation Yes
Phone Number Account Security & Communication Yes
ID Document KYC verification (for large withdrawals) Where Applicable
Device information Security & Fraud Prevention Automatic
Game history Responsible Gaming Monitoring Automatic

Purpose of Data Use

How 09dat uses your data:

  • Account management: To create your account, verify your identity, and deliver our services.
  • Transaction Processing: To process deposits and withdrawals accurately.
  • Security: To prevent fraud, money laundering, and other unlawful activities.
  • Responsible Gaming: To analyze your gaming patterns and identify potential issues early.
  • Support Services: To resolve your issues quickly and effectively.
  • Platform Improvement: To analyze overall usage patterns and improve our services.
  • Legal obligations: To share data with government authorities when required by law.
Promotional Communications: You can opt out of marketing emails or SMS at any time. Just update your account settings or reach out to support.

How We Store & Protect Your Data

To keep your data secure on 09dat, we use industry-standard technologies and practices:

  • SSL/TLS Encryption: 256-bit encryption is applied to all data during transfer.
  • Encrypted database: Collected data is stored on encrypted servers.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Access controls: Only authorized personnel can access your data, and only when necessary.
  • Firewall & IDS: Advanced technology to protect against cyber attacks.
  • Regular Audits: Security measures are regularly reviewed by independent third parties.

How Long We Retain Your Data: Data for active accounts is retained for as long as the account remains open. After account closure, certain data may be kept for up to 5 years as required by law, after which it is permanently deleted.

In the event of a security breach, we will notify affected users as quickly as possible and take immediate steps to limit any damage.

Sharing Data with Third Parties

Your Data at 09dat Never Sold or share with third parties for advertising purposes. However, data may be shared in the following limited circumstances:

  • Payment Processors: With mobile banking providers or payment gateways to complete transactions.
  • Identity Verification Service: With approved verification providers as part of the KYC process.
  • Legal obligations: In response to a court order or a lawful request from a government authority.
  • Business transfer: In the event of a business merger or acquisition, this privacy policy will continue to apply.
Any data shared with third parties is used solely for specified purposes. They are not permitted to use or sell your data independently.

Cookies & Tracking Technologies

The 09dat website and app use cookies and similar technologies. These fall into three main categories:

  • Essential Cookies: To maintain login status and session continuity. The platform cannot function properly without these.
  • Functional cookies: To remember your preferences, such as language and theme settings.
  • Analytics Cookies: To understand which features are most used, so we can continue improving the platform.

Cookies can be disabled through your browser settings, though some features may not work as intended. 09dat does not use any third-party advertising trackers.

Your Rights

As a 09dat user, you have important rights over your own data:

Right to Access Your Data

To find out what data we hold about you, submit a request to our support team.

Right to Correct Your Data

To correct inaccurate or outdated information, visit your account settings or contact Support.

Right to Delete Your Data

After closing your account, you may request deletion of all data beyond what is required by law.

Right to Restrict Processing

You may request to opt out of marketing communications or restrict certain types of data processing.

Data Portability

To receive your data in a standard format (CSV/JSON), submit a request to our support team.

Right to lodge a complaint

If you have any concerns about data protection, contact 09dat Support directly.

Minor Protection Policy

09dat strictly prohibits use by anyone under 18. To enforce this policy:

  • Age is verified at the time of registration.
  • Identity verification may be requested if there is any doubt.
  • If data belonging to anyone under the age of 18 is collected — knowingly or unknowingly — it is deleted immediately.

If you believe your child is using 09dat, please contact our support team immediately. We will act promptly.

A note for parents: Enable parental controls on your devices and have open conversations with your children about online gaming.

Policy Changes & Updates

09dat may update this Privacy Policy when necessary. When changes are made:

  • The updated effective date will be displayed at the top of the page.
  • A notification will be posted on the platform for any major changes.
  • Continued use of 09dat after any changes takes effect constitutes acceptance of the updated policy.

Check this page regularly to stay up to date with our latest policies.

Contact & Complaints

For any questions or concerns about this Privacy Policy, please contact the 09dat support team:

  • Email: [email protected] (for outbound messages only)
  • Live Chat: Log in to the platform and reach us via live chat
  • Time: 24 hours a day, 7 days a week

Our privacy team typically responds within 72 hours. For urgent matters, please use live chat.

Why is your data safe with 09dat?

We respect your privacy — not just in words, but in practice

End-to-end encryption

All your data is encrypted end-to-end with 256-bit SSL from the moment it's sent until it's stored. No one can intercept it in transit.

Your Data Is Never Sold

09dat never sells your personal data to third parties. That's a core principle we don't compromise on.

Restricted Access

Only authorized personnel can access your data, and only when necessary. All access is logged.

Fraud Detection

Our AI-powered fraud detection system instantly flags unusual activity in real time.

Regular Security Audits

Third-party security experts regularly audit 09dat's systems.

Data Deletion Options

You can request that your data be deleted at any time. We will honor that request for everything not subject to legal retention requirements.

Common Privacy Questions

No. 09dat does not store card numbers directly. Payments are processed through a PCI-DSS certified payment gateway. For mobile banking, only the transaction reference number is retained.

Yes. If you submit a request to the 09dat support team, we will provide a full summary of the data we hold about you. This is typically delivered within 7 business days.

After account closure, certain data (transaction records) may be retained for up to 5 years to meet legal and financial compliance requirements. After that, all data is permanently deleted. Profile information is typically removed within 30 days of account closure.

Disabling essential cookies may affect login and session continuity. Disabling analytics cookies will not impact platform functionality. You can manage your cookie preferences through your browser settings.

Get Started on a Secure Platform Today

Enjoy the best online gaming experience in Bangladesh on 09dat — with your data always kept secure.

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